If a delivery requires a signature in the United States, the carrier usually will not release the package unless someone eligible signs for it at the delivery location. Signature requirements are used for shipments considered valuable, sensitive, restricted, or higher risk.
The package may be delayed, held, or redirected if no signature is obtained.
What happens
When a signature is required:
- The carrier attempts delivery at the address
- A recipient or authorized person may need to sign electronically or physically
- The delivery is recorded in the carrier system
If no one is available:
- The carrier may attempt delivery again
- A delivery notice may be left
- The package may be held at a pickup location or facility
Some shipments allow signature release options, while others require direct in-person acceptance.
What determines the outcome
The outcome depends on:
- Carrier delivery policies
- Type of shipment involved
- Whether an eligible signer is available
- Seller or sender signature requirements
Certain deliveries may require adult signatures or government-issued identification.
What it may lead to
Common outcome:
- Package signed for and delivered successfully
Possible escalation:
- Multiple failed delivery attempts
- Delayed delivery while awaiting pickup or rescheduling
Worst realistic outcome:
- Package returned to sender after unsuccessful attempts
- Additional storage or redelivery fees
- Delivery disputes involving unauthorized signatures or missing packages
Tracking records usually retain signature and delivery confirmation data.
Common escalation triggers
- No one present during delivery attempts
- Incorrect delivery address information
- Restricted-access buildings or gated properties
- Signature mismatch or identification issues
What this depends on
Outcomes may vary based on:
- Carrier procedures
- Type of signature service selected
- Local delivery conditions
- Sender restrictions on release options
Different carriers apply different rules for signatures, redelivery, and package holds.
Who controls the process
Signature-required deliveries are managed by the shipping carrier.
Delivery release rules are influenced by:
- Carrier policies
- Sender shipping instructions
- Applicable age or identity verification requirements
Final delivery decisions are controlled at the carrier level.
Last reviewed: May 2026
This page describes typical operational outcomes. Individual cases vary.